FAQ

We tried to answer some of the more common questions you may have. Feel free to write or call us with any additional questions that are on your mind.

  • Let’s get to the crucial bottom line – price. Can we afford you?

    You can’t afford not to work with us. We can streamline and simplify your billing process and save you hours of time each day. In fact, our service has replaced entire internal billing departments of up to 22 people – including training, workers' compensation, vacation time, sick time, computer hardware and software, and more. Our ability to collect more of what you are entitled to, will have you walking away with more money in your pocket. We are the efficient way to be aggressively competitive and far more profitable.

  • Do your people fully understand the special CPT and ICD-9 codes we work with every day?

    Of course we do. We are specialists in medical billing. We “talk the talk” so that you are thoroughly “heard” on the insurance side. Dealing with HMOs, PPOs and other managed care resources is so difficult – particularly since each has its own rules and procedures. Can we help? Absolutely! We have established relationships with many of the major players in managed care, so our specialists know how to navigate around, over and through their obstacles. We can help ensure that your claims are filed accurately, in a timely manner, and don’t fall through the cracks.

  • What specialties do you service?

    We currently service Orthopaedic Surgery, Cardio-Thoracic Surgery, Vascular Surgery, General Surgery, Neurology, Gynecology and Physiatry. Our longevity in the industry, our participation in the Healthcare Billing and Management Association (HBMA), and the vast depth of knowledge of our employees, certified coders, and management team enables us to quickly adapt to and familiarize ourselves with other specialties as well.

  • Won’t I lose control of my practice through outsourcing?

    No. In fact, you will gain control to practice healthcare the way you always envisioned doing. We simply streamline your processes, improve your bottom line, and take the administration burden off your shoulder, keeping you in the loop every step of the way. If you ever have a concern or a question, we are right here to address it.

  • How large a practice are you capable of handling?

    We work with practices large and small, and provide each of them with accuracy and trustworthiness that have earned us a solid reputation.

  • Are you able to successfully appeal claim rejections?

    Yes. Did you know that Midwest research shows that for the code 99213, Louisville physicians are generally receiving 10% of the average, Kansas City physicians are receiving 100%, and Cincinnati physicians are receiving 99%? There are a lot of inconsistencies, and if a physician is not watching his or her reimbursements on key codes, thousands of dollars can be left on the table. We help ensure that doesn’t happen to you.

  • How can you help make my practice more profitable?

    Today, close to 30% of all medical practice income is lost as a result of medical billing errors such as under pricing, under coding, missed charges or un-reimbursed claims. MMCOA has the knowledge and expertise to help your practice regain the revenue and profits your practice is entitled to with our proven systems.

  • How fast is your billing turnaround?

    In a word: Fast! We boast the employee power to enter your charges in the system and get the resulting claim or bill out the door within 4 to 48 hours after receiving your complete information.

  • How quickly can you verify claim status?

    In most cases, we can verify claim status within 24 hours of submission. Since the appeal of claims is rampant, it is reassuring to know that we have the expertise to appeal successfully.