Billing and Accounts Receivable Management

Patient Relations

Our patient billing strategy balances courtesy with persistence. Successfully navigating the fine line between alienation and collection, our goal is to maintain an excellent provider/patient relationship while still collecting complete fees.

Our system of pursuing patient balances includes a series of statements, notices, and phone calls. We treat all patients carefully and always follow our clients' instructions regarding special patient circumstances.

We have developed a unique process for tracking repeat patients that have a balance. The process ensures that a patient is aware of their balance and responsibility to pay prior to their next appointment.

Our service is designed to further enhance the provider/patient relationship. We handle all patient-billing inquiries. Our phone number appears on all patient statements and we often times act as consultants to patients regarding general questions and concerns about managed care.

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